Month: September 2020

Here are Supernatural Tours and Events, we pride ourselves on delivering an exceptional tour experience. Our Tour on September 19th 2020 will still include our usual scares, entertainment and chilling accounts but at the same time our priority is the health and safety of our customers and team.

In line with Government guidelines we have implemented a number of measures on our tours to prevent the spread of Covid-19. Please read the following measures below:

1. Arrival– You will need to arrive with your social bubble and check in using the QR code. We recommend bringing your tickets on electronic device only. We have a log of all the names. There will be four numbers on the floor at the meeting point. Please stand by an available number which will all be two metres apart.
2. Social distancing- Throughout the tour we are asking all social bubbles to remain 2 metres apart and to ensure that spacing is maintained throughout. To help with this, we will have a social distancing marshal with s throughout the tour. Social bubbles must not mix with other social bubbles. Our actors will maintain social distancing at all times.
3. Track and trace– We will be adhering to track and trace measures. In addition to a QR code to use at the start of the tour, it is vital that named person on the booking attends the tour. They will have provided their phone number and details prior to the event. If these details have changed please contact events@supernaturaltoursandevents.com
4. Signs and symptoms– Anyone who shows or has been in contact with anyone who has had any of the symptoms of Covid-19 within the last 14 days must not attend the event. If anyone attending the event shows sign and symptoms of Covid-19 up to 28 days after the event must follow Government guidance and contact us at events@supernaturaltoursandevents.com or 07305 826116.
5. Customer numbers– We have limited customer number to a total of 10 per event. We have informed the Police and Council of the event. Social bubbles are limited to 6 people as per the current ‘rule of six’ measure.
6. Hands– On arrival to the event you will be required to clean your hands. We will have hand sanitiser available on each number. On departure you will also be required to clean your hands.
7. Face– Customers are required to wear a mask/face covering unless they are medically exempt.

In addition to the above, you can read our full Covid-19 policy and risk assessment on our website at: https://supernaturaltoursandevents.com/about/covid-19

All guests accept the risk of attending the event and agree that Supernatural Tours and Events will not be held liable for anyone who contracts Covid-19 as a result of attending this tour. It is important all customers are aware of the measures and adhere to them to try to keep us all safe.

If you have any queries, please feel free to get in touch if you have any queries.

We are excited to announce that our two tours on September 19th will still go ahead as planned.

The rule of six law comes into affect on September 14th for social gatherings and there will be more measures implemented to maintain social distancing and reduce the risk of Covid-19.

Prior to the tours we will email the contact name for the booking with full instructions. They will also receive a colour and time to check into the event.

On arrival each guest will need to stand next to the colour circle with their social bubble. At all times each social bubble must stay no less than 3 metres apart and must not mix with other social bubbles.

Guests will be required to wear face masks unless medically exempt and will be asked to clean hands with sanitiser gel on arrival and departure.

We also recommend bringing some with you.

We have reduced total number to 10 guests per event. The tours take place outside and in all weathers.

We will also be informing local authorities of the events.

The ticket holder must attend the event and must have provided their full name, address, email address and phone number for track and trace purposes.

Full details of our Covid policy can be found on our website.