This year continues to be unpredictable as we now move into a tiered system we wanted to update on our tours.
Right from the start of the pandemic we stressed that our priority is always to keep you all safe and that continues. Luckily, we were able to operate some tours over the Halloween period but since then, we have experienced another lock down and now we enter tier 2 for all of our ghost tour areas.
We have consulted government guide lines which state that tours can not take place. This also includes ghost hunts which are also tours.
Here are Supernatural Tours and Events, we pride ourselves on delivering an exceptional tour experience. Our Tour on September 19th 2020 will still include our usual scares, entertainment and chilling accounts but at the same time our priority is the health and safety of our customers and team.
In line with Government guidelines we have implemented a number of measures on our tours to prevent the spread of Covid-19. Please read the following measures below:
Arrival– You will need to arrive with your social bubble and check in using the QR code. We recommend bringing your tickets on electronic device only. We have a log of all the names. There will be four numbers on the floor at the meeting point. Please stand by an available number which will all be two metres apart.
Social distancing- Throughout the tour we are asking all social bubbles to remain 2 metres apart and to ensure that spacing is maintained throughout. To help with this, we will have a social distancing marshal with s throughout the tour. Social bubbles must not mix with other social bubbles. Our actors will maintain social distancing at all times.
Track and trace– We will be adhering to track and trace measures. In addition to a QR code to use at the start of the tour, it is vital that named person on the booking attends the tour. They will have provided their phone number and details prior to the event. If these details have changed please contact email@example.com
Signs and symptoms– Anyone who shows or has been in contact with anyone who has had any of the symptoms of Covid-19 within the last 14 days must not attend the event. If anyone attending the event shows sign and symptoms of Covid-19 up to 28 days after the event must follow Government guidance and contact us at firstname.lastname@example.org or 07305 826116.
Customer numbers– We have limited customer number to a total of 10 per event. We have informed the Police and Council of the event. Social bubbles are limited to 6 people as per the current ‘rule of six’ measure.
Hands– On arrival to the event you will be required to clean your hands. We will have hand sanitiser available on each number. On departure you will also be required to clean your hands.
Face– Customers are required to wear a mask/face covering unless they are medically exempt.
All guests accept the risk of attending the event and agree that Supernatural Tours and Events will not be held liable for anyone who contracts Covid-19 as a result of attending this tour. It is important all customers are aware of the measures and adhere to them to try to keep us all safe.
If you have any queries, please feel free to get in touch if you have any queries.
We are excited to announce that our two tours on September 19th will still go ahead as planned.
The rule of six law comes into affect on September 14th for social gatherings and there will be more measures implemented to maintain social distancing and reduce the risk of Covid-19.
Prior to the tours we will email the contact name for the booking with full instructions. They will also receive a colour and time to check into the event.
On arrival each guest will need to stand next to the colour circle with their social bubble. At all times each social bubble must stay no less than 3 metres apart and must not mix with other social bubbles.
Guests will be required to wear face masks unless medically exempt and will be asked to clean hands with sanitiser gel on arrival and departure.
We also recommend bringing some with you.
We have reduced total number to 10 guests per event. The tours take place outside and in all weathers.
We will also be informing local authorities of the events.
The ticket holder must attend the event and must have provided their full name, address, email address and phone number for track and trace purposes.
Full details of our Covid policy can be found on our website.
We are excited to announce that we will be running two theatrical tours on September 19th in Southampton. The Witchcraft tour will kick off the first public tours in six month.
Both tours will be limited to ten people per tour and you must book in advance. There will be a number of other restrictions which include guests being asked to wear masks (unless exempt), hand gel to be used at the start and end and we will be asking guests to bring their own to use regularly.
Guests must maintain a distance of at least 1 metre from other guests at all times too. Our full Covid-19 policy cane be viewed on the ‘About’ section of our website. It also includes a risk assessment and what rules we are implementing.
In addition to this, some of the tour details may be altered to ensure social distancing can be maintained and to to ensure that areas are big enough. This includes changes to our meeting points.
The quality of the tour will remain as good as ever before!
This also means some changes to our Halloween week schedule. The Tudor House Ghost Hunt and the Murder Mystery Event at the Dolphin have both been postponed until 2021.
Instead, we will be operating Ghost Tours in Winchester on October 30th and in Southampton on October 31st. Full restrictions remain in place and will be updated inline with Government and NHS Guidance.
Throughout the last few months we have been very vocal about ghost hunting events not taking place but why do we think it’s not the right time to return yet?
Whilst some companies and groups have made the decision to resume public ghost hunting events we feel that this is the totally wrong decision and it’s not right for them to return until possibly October.
Yes it’s true all businesses are struggling but ultimately it’s your health that should always come first.
Furthermore in the dark, in sometimes small gaps, damp buildings it is just dangerous to resume public ghost hunts.
In low lighting or no lighting how can you maintain social distancing, cleaning etc. There’s no control and this means you could be putting both you and customers at risk!
The Government decided not to relax measures on August 1st meaning that conferences and indoor events including weddings have been impacted.
These are far safer events than ghost hunting events. Yes, the small groups who do this as hobby could do this if they can maintain regulations.
Furthermore, most insurance companies are not happy with ghost hunts returning and may not even cover them. Pandemics often come under ‘acts of god’ so your reputations, your company and you are at risk.
In summary, there will hopefully be a time when ghost hunts may return but it’s not now! So any company planning to do them in August and September should really consider. Keep you and your customers safe!
We rely on use of different venues so how can we ensure they are ‘covid approved’. Have you implemented a transparent policy and plan?
Whilst this may just be our opinion I think the majority of reputable companies won’t be hosting such event any time soon.
For those who are, if you think of buying tickets please think about the points above.
Coronavirus continues to impact many businesses and families across the world.
Whilst restrictions continue to ease for many businesses, we sadly do not fit in the criteria to enable us to resume our events.
Whilst we are aware that some companies similar to us have started to resume we know that for ghost hunts in particular, the use of different venues would make it very hard to ensure social distancing.
Keeping our customers, clients and staff is our top priority. At current, our plans are to relaunch tours in September.
We will continue to monitor the situation and continue to update you.